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TruClinic acquires Overl.ai to improve patient experience

The combined product offering also strengthens EHR integration capabilities of the TruClinic telehealth platform.

TruClinic acquires Overl.ai to improve patient experience

TruClinic has acquired privately held Overl.ai, a healthcare automation intelligence company based in New York.

"Ensuring an intuitive, user-friendly patient experience is paramount to a telehealth visit, as is ensuring the provider's workflow remains unaltered. Those two fundamental reasons are the reasons this acquisition is an obvious one," Justin Kahn, CEO of TruClinic, said in a statement. "Overl.ai has done a phenomenal job establishing themselves as a flexible interoperability solution for healthcare entities, and that expertise and functionality is pivotal to successful and scalable telehealth implementations in the future."

TruClinic's platform adapts to the providers' workflow, and can be accessed via mobile devices and desktop computers, allowing providers to connect online with new and existing patients to enable greater communication and care collaboration. With the addition of Overl.ai, TruClinic will now be able to deliver a richer consumer experience through improved patient intake processes as well as alleviate data integration concerns and frustrations by connecting directly to the provider's health information systems.

Through automated integrations, providers will have access to patient information in their existing clinical systems as well as any pertinent data that the patient may enter as part of the intake process. They will be able to provide virtual care to their patients on a one time or an ongoing regimen, all seamlessly integrated into their existing workflows.

"By combining our technologies and teams, we are now positioned to execute on a full virtual visit experience, from patient engagement to a virtual waiting room to a complete virtual exam," Alex Zoller, CEO of Overl.ai, said in a statement. "No longer will patients need to go to their provider's office for routine and follow up visits, and providers will have the tools they need to deliver efficient and quality care."

Upon the close of the acquisition, Overl.ai employees will be integrated into TruClinic. Financial terms of the transaction are undisclosed.

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