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Salus Telehealth unveils new service for on-demand primary care

Available 24 hours a day, Quick Care allows patients to request and begin a consultation with a provider within a short 30-minute timeframe.

Salus Telehealth unveils new service for on-demand primary care

Salus Telehealth's VideoMedicine mobile platform has launched Quick Care, a new service that provides on-demand consultations with U.S. board-certified primary care providers. Available 24 hours a day, Quick Care allows patients to request and begin a consultation with a provider within a short 30-minute timeframe. The service was developed for VideoMedicine users who want immediate access to a healthcare provider for a minor illness or injury and serves as a quick, hassle-free alternative to an in-person visit to an urgent care facility.

"We recognized the need among VideoMedicine users to have access to an on-demand service that offered an immediate consultation, and developed Quick Care as a result," Paula Guy, CEO of Salus Telehealth, said in a statement. "There are times when schedules are tight, or a diagnosis simply can't wait. This service allows patients to address a minor condition and receive a diagnosis in the same amount of time it would take them to find their car keys and begin driving to a doctor's office."

In order to use the service, patients log into the VideoMedicine app and click the "Quick Care" banner from their personal dashboard. Then, they will be prompted to describe their symptoms, after which Quick Care will alert all available providers of the request for care. Once a provider accepts the request, the patient is notified and the video call can begin. Upon the completion of the Quick Care visit, the patient is given the option to add the provider to their personal network if a follow-up appointment is needed or for any future appointments.

Providers interested in joining the VideoMedicine platform can learn more about it and register here.

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