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Nuance, Epic team-up on AI-enabled voice assisted technology

The two companies showcased how ambient clinical documentation can make AI-powered virtual assistant capabilities widely available through Epic apps.

Nuance, Epic team-up on AI-enabled voice assisted technology

During Epic's 2018 User Group Meeting, Nuance and Epic showcased a vision for how ambient clinical documentation can make conversational AI-powered virtual assistant capabilities widely available through Epic apps.

Furthermore, Nuance announced that it is including the first commercial availability of voice-enabled workflows through Epic Rover, making life that much easier for clinicians relying on Epic software for their day-to-day work. Specifically, the new capabilities will enable physicians using the most widely adopted and highest performing speech solution for Epic mobile apps to conversationally retrieve schedules, lookup patient information, laboratory results, medication lists and visit summaries.

"With the availability of these advanced capabilities and our shared vision for ambient clinical documentation, we look forward to continuing our development with Nuance and delivering next generation conversational AI-powered virtual assistant solutions to the Epic client community," Adam Whitlatch, vice president of research and development at Epic, said in a statement.

Nuance and Epic are also working closely with joint clients like Vanderbilt University Medical Center (VUMC) who is leveraging Nuance's Dragon Medical virtual assistant technology integrated into Epic. These solutions make it easier for physicians at VUMC to retrieve information from the EHR more efficiently and conveniently, as well as enter data, manage tasks, use computerized physician order entry (CPOE) and communicate with other providers.

"Our goal at Nuance is to continue to create superior healthcare conversational AI technologies that materially enhance the clinician and patient experience," added Peter Durlach, senior vice president, strategy and new business development, Healthcare division, Nuance Communications. "Nuance is committed to building a future where care teams can become even more productive, better informed and better served through the use of advanced conversational AI technologies."

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