73% of health plan members believe their plan's communications are impersonal and 60% want more communication about healthcare guidance rather than bills.
55% are accessing their health record to simply stay informed; 29% of those consumers who say they do have an EHR are not getting much benefit from it.
However, only 7% use a disease management tool, while 50 percent use a fitness/activity tracker device or app.
Of those that have an activity tracker and use it to manage their heart risk, 74% report the device is helping them cope with their heart condition.
Consumers with diabetes and pre-diabetes are more engaged to manage their health, with 45% of them using mobile devices or apps to track their disease.
Also, survey -- conducted among 3,679 Healthline.com readers -- found growing interest in the advancement of wearables, mHealth apps and telehealth among users.
According to a HealthMine survey, 74% of users believe wellness programs should include genetic testing as a way to identify risk for chronic conditions.
Major healthcare companies have started lining up to announce their commitment to what could easily be the next most popular wearable device in the world.
As a result, employers will be able to offer the convenient video visit service to their members with a single sign-on through HealthMine's platform.