Insurance directories are notoriously out of date. Providers listed as accepting new patients often aren’t. And the average patient spends hours on hold just to find that out. Ferry Health thinks an AI agent can do that work instead, and it has $9 million in seed funding to prove it.
What Ferry actually does
Launched publicly on September 16, 2026, Ferry is an AI-powered assistant that handles healthcare logistics on behalf of patients. The initial focus is narrow but high-impact: finding in-network providers, calling to confirm availability and subspecialty fit, and booking the appointment. The patient sends a message. Ferry makes the calls. The patient gets scheduled.
That’s a meaningful shift from the current reality, where referral follow-through is poor and care delays are common, often because the administrative burden falls entirely on patients and families.
The problem it’s solving
CEO Mehul Mehta co-founded the company with his brother Keyur and childhood friend Andrew Buie after managing his father’s post-hospitalization care. “Finding specialists, understanding costs, dealing with insurance all required countless phone calls,” he said. The team interviewed hundreds of patients before settling on scheduling as the first use case, calling it the most common frustration they heard.
One early user, Jeremy Zhang, uses Ferry to help manage his mother’s care. “It felt like I had a team of 10 taking care of us,” he said. “When getting an appointment takes almost no effort, it’s much easier to address a health issue instead of putting it off.” That last point matters clinically. Friction delays care. Removing friction doesn’t just improve experience, it changes behavior.
Reach and backing
Ferry is already available to more than one million patients across all 50 states through partnerships with health systems, insurers, and care navigation platforms. The company expects that figure to reach five million by year-end. Investors include Andreessen Horowitz, Index Ventures, Avid Ventures, and SV Angel.
Ferry plans to expand beyond scheduling to cover imaging coordination, home health, and broader care journey management in the coming months.