Vocera Communications announced that it will provide a cloud-based secure text messaging solution as a benefit to all of its U.S. healthcare customers, at no additional cost, for use by any of their affiliated healthcare providers. Vocera Secure Texting will connect with Vocera Communication Systems installed in over 800 U.S. hospitals, enabling physicians to securely text care teams and improve care coordination, operational efficiencies, and patient experience.
Vocera Secure Texting combines convenience with privacy by providing a HIPAA-compliant alternative to SMS. The solution will allow physicians to securely communicate with all members of their patient’s care team, while helping hospital CIOs improve security associated with protecting personal health information (PHI).
The solution will allow physicians to securely communicate with all members of their patient’s care team, while helping hospital CIOs protect personal health information.“Vocera Secure Texting is an important part of our care coordination solution that helps extended care teams reach the right person, at the right time, on the right device, with the right information, in the right place,” said Brent Lang, president and CEO of Vocera. “Because protecting patient information is a priority for Vocera, we’re providing the solution to all of our U.S. hospital customers at no additional cost.”
The lack of communication and coordination in health systems causes fragmented and inefficient care that can impact patient safety and patient experience. The Joint Commission states that roughly 70% of accidental deaths and serious injuries in hospitals are linked to communication failures.
Another study, conducted by the University of Maryland, found that $12 billion is wasted annually as a result of communications inefficiencies.