Atlanta, GA-based Clockwise.MD has raised $1 million from Martin Ventures to help healthcare facilities calculate wait times for appointments, and hence – increase productivity. The company will use the funds to build out the sales and marketing team; also some of the funds will be allocated to product development as some customers want to see Clockwise.MD calculating wait times in other areas, such as labs, imaging and primary care practices.
Speaking of customers, Clockwise.MD’s solution is currently in use by more than 900 urgent care and convenient care facilities.
Clockwise.MD’s solution is currently in use by more than 900 urgent care and convenient care facilities.The service captures time stamps that get fed into its algorithm. Customers get an embedded widget for the website that lets patients select a time slot. It also sends automated texts to inform patients when wait times increase for any reason. There is a self check-in and a feature that lists wait times and the order of patients. A dashboard flags up at-risk patients.
Clockwise.MD was founded by Michael Burke, who previously founded healthcare IT startup Dialog Medical in 2001. That company created a software which automated the patient informed consent process. Ten years later, Standard Register acquired the business, which by then had $5 million in annual revenue.
Burke used the money from that deal to start Lightshed Health in 2012, which produced Clockwise.MD.