PatientPing has teamed up with Humana on a new care coordination focus for Humana Medicare Advantage members in North Carolina.

Humana provides support to physicians and healthcare professionals through a range of clinical capabilities — including in-home care, behavioral health and pharmacy services as well as data analytics and wellness solutions. With this latest deal, Humana aims to improve member experience for its North Carolina Medicare Advantage membership by enhancing care coordination among providers on PatientPing’s platform. Specifically, the idea is to reduce emergency department visits, preventable admissions and readmissions, and improve connectivity to community-based providers post-discharge.

“We’re pleased to work with PatientPing to enhance and strengthen Humana’s care coordination programs for our members across North Carolina,” Neil Steffens, Mid-Atlantic Medicare President at Humana, said in a statement. “We believe this platform will foster better provider engagement, and PatientPing’s insights into their care will help us improve medical outcomes.”

Humana will have access to PatientPing’s provider enablement platform to monitor acute and post-acute events in real time. In addition, Humana plans to offer PatientPing’s platform to many network providers with the goal of improving care coordination, and reducing total cost of care for Humana members. The platform uses real-time notifications (Pings) to activate the member’s extended care team who utilize PatientPing and provides contextual information (Stories) to point-of-care providers, which includes certain utilization indicators to help coordinate transitions.

“Humana is a leader in the transition from volume to value and will be a great partner for PatientPing as we continue to deliver the next generation payer-provider collaboration platform,” concluded Sagnik Bhattacharya, Head of Payer & Provider Strategy at PatientPing.