Thomas Jefferson University Hospitals launches telehealth services

American Well

Thomas Jefferson University Hospitals (Jefferson) has teamed-up with American Well (AmWell) to start offering telehealth services via web or mobile app. Jefferson physicians will now offer patients follow-up appointments virtually, instead of asking these patients to come back into the office in person.

Using JeffConnect, patients are currently able to schedule follow-up virtual visits in Internal Medicine, Family Medicine, Otolaryngology, and Urology; with Renal Medicine and Medical Oncology coming online soon. Additionally, scheduled consults are also available for Internal Medicine and Family Medicine. In the near future, Jefferson will use telehealth for coordinating primary and urgent care, with plans to develop a virtual emergency department and triage capability.

“Jefferson’s goal is to provide care when and where our patients want it. Telehealth is a key part of our strategy to accomplish that,” said Judd Hollander, M.D., Professor of Emergency Medicine and Associate Dean for Strategic Health Initiatives, Sidney Kimmel Medical College at Thomas Jefferson University. “We’ll be rolling out programs throughout the next year that can save our patients a trip to the doctor’s office for a follow-up, or even avoid a trip to the emergency room.”