AmWell unveils its next-gen solution, calls it Telehealth 2.0

AmWell next-gen platform

American Well unveiled its next generation telehealth solution at the 20th Annual Telemedicine Meeting & Trade Show in Los Angeles. AW8 enables individual physicians to bring telehealth into their daily practice and use it to care for and follow-up with their own patient panels.

The new solution allows providers to “carry their practice with them” managing tasks such as scheduling appointments, reviewing records, prescribing, encoding, payment collection, claim submission and record keeping, in addition to the main function of seeing patients live in high-definition video. And with a mobile app, physicians are able to take care of both existing or new patients, on their own terms. Plus, there’s the Apple HealthKit integration to provide access to patients’ fitness data.

With a mobile app, physicians are able to take care of both existing or new patients, on their own terms.The new features, according to American Well, justify the “Telehealth 2.0” moniker, which — they say — includes things like:

  • New visit experience that supports both on-demand and scheduled healthcare visits; streamlined intake, geo-location, and pharmacy selection experience; and faster HD video.
  • Choice between multiple services, products and programs to allow eligible patients to go beyond urgent care and receive diverse healthcare services spanning primary, specialty and allied care.
  • True marketplace for branded clinical services allows trusted health system and provider brands to be appropriately represented, and available to patients within the telehealth ecosystem.
  • Telehealth-enabled devices for use inside clinical settings make it possible for providers to seek on-demand curbside consults from network-affiliated specialists within their clinical network.

“Telehealth 2.0 puts telehealth in every physician’s pocket,” said Roy Schoenberg MD, CEO of American Well. “It allows physicians to reach their patients in the home setting or engage other providers where collaborative care is required. It allows physicians to use modern technology, instead of costly office visits, to envelop their patients.”