American Well bringing telehealth to workers’ compensation market


American Well is entering the workers’ compensation sector through partnership with risk management solutions provider CorVel Corporation. Together, the two companies will deliver on-demand doctor evaluations for employees with a workplace injury.

American Well’s platform allows workers to be seen immediately, 24/7, through the coordinated care of a CorVel advocacy nurse. Also, their doctors have access to more information than they would in a traditional office visit, including medical and prescription history, employer information, and return-to-work guidelines.

“The sooner an injured worker seeks care, the better the results, including a faster return to work and reduced claims costs,” said David Lupinsky, vice president of medical review services at CorVel. “We are pleased to partner with American Well to make these health services available to our clients.”

American Well’s telehealth platform includes traditional phone, mobile, smartphone and kiosk-based care delivery. In addition to the workers’ compensation industry, the company serves a growing roster of health plans, hospitals, health systems, employers, retail organizations, and physicians, as well as consumers with its direct-to-consumer offering, Amwell.

According to the National Council on Compensation Insurance, the average medical cost per lost time claim in 2014 was $30,000.