Intermountain telehealth service launching in early 2016

American Well

Salt Lake City, Utah-based not-for-profit health system Intermountain Healthcare is teaming-up with telehealth technology company American Well to connect patients with Intermountain providers for live, on-demand video visits over the internet. The service, dubbed Intermountain Connect Care, is set to launch in early 2016, and will be available 24/7 for $49 per visit.

Intermountain Connect Care will be available 24/7 for $49 per visit.“Connect Care is an opportunity for Intermountain to engage with patients and provide a new option that complements traditional health care,” said Brent Wallace, MD, Intermountain’s chief medical officer. “It expands access to Intermountain’s high-quality care, allowing patients more choice and access to care, regardless of time or location. It offers medical care after regular clinic hours, on weekends, and anyplace that an internet connection is available.”

Connect Care users will be able to virtually visit with Intermountain clinicians through secure interactive video from home, work, or on the go, and get medical advice and treatment for low-acuity conditions like stuffy and runny nose, sore throat, eye infections, ear ache, lower back pain, joint pain, and bronchitis. During the visit, a provider will be able to prescribe medications as needed, and suggest follow-up care.

Existing Intermountain patients will automatically have the visit documented in Intermountain Healthcare’s electronic medical record, allowing Intermountain caregivers and affiliated physicians to incorporate that visit into the patient’s continuum of care. Connect Care patients will also receive an e-mail record of their interaction, which they can share with other providers if they choose…