HomeHero Collaborative launched to extend the health system into the home


HomeHero launched HomeHero Collaborative, a new care management platform for hospitals and health plans that “connects and extends the health system into the home.” The solution leverages mobile technology and in-home visits to collect patient health data, and then uses an analytics engine to refer patients to the appropriate care provider within the Collaborative, helping predict and prevent hospitalizations.

HomeHero’s online marketplace decreases the time, cost and risk of finding local caregivers through access to high definition caregiver video profiles, professional references, liability insurance, easy scheduling and payment tools. Services offered are non-medical, covering a range of tasks such as shopping, meal preparation, exercise, light housekeeping, companionship and personal care. Since launching in 2014, the company has provided over 1 million hours of care to families across four major markets and has onboarded more than 1,500 caregivers.

“HomeHero is the only home care company making the commitment to provide the same type of quality and satisfaction data that hospitals are expected to obtain,” Gordon Glasgow, MD, Chief Medical Officer of HomeHero, said in a statement. “This is one of the big reasons why HomeHero is getting such significant traction in the home care space.”

In concert with the new platform launch, the company has pledged to convert 100% of their care providers from independent contractors to W-2 employees. Also, Gordon Glasgow, MD and Susan Condie, PhD have been appointed as Chief Medical Officer and Chief Nursing Officer, respectively.

As for the mentioned mobile app, it enables families to match their loved one with a vetted caregiver, watch video interviews, and stay up-to-date with the real-time access to daily GPS check-ins, audio messages, shift verification, photos, videos and more.