McKesson scores a $139M secure messaging deal from DoD


McKesson has scored a massive, $139 million, five-year contract from the Department of Defense (DoD) and the Defense Health Agency (DHA) for RelayHealth‘s patient engagement and interoperable secure messaging solutions. These solutions will help providers improve access to care for DoD beneficiaries, advance care team coordination across provider care settings and enhance patient engagement through secure messaging, educational content and care management tools that improve access to care team members and health data.

“[Secure Messaging] is a critical access tool that allows the MHS to increase capacity to meet enrollee demand for care by supporting delivery of virtual care through patient-to-provider and provider-to-provider communications before and after actual appointments,” the DoD stated in its announcement.

The contract includes account management services, training resources, and non-standard report preparation.The contract was a sole-source acquisition and includes account management services, training resources, and non-standard report preparation.

“RelayHealth is helping to improve access to care, care coordination, care quality, and the responsible management of cost, while the DHA continues to evolve towards a more patient-centered and connected model of care,” Ken Tarkoff, senior vice president and general manager of RelayHealth, said in a statement. “RelayHealth’s ability to meet the increasing security demands in the healthcare industry, as demonstrated, for example, by our role as the service provider for CommonWell Health Alliance, has strongly positioned us to meet the DoD requirements.”

Part of McKesson Technology Solutions, RelayHealth manages the complexity that results from fragmented healthcare technology environments by delivering data acquisition, data aggregation, analytical insights, and advisory services that help customers make confident decisions, take informed actions, and drive better outcomes. The company’s solutions scale across the health system landscape to support cost-effective delivery of coordinated, value-based care.