Highmark, Quartet team-up to improve access to mental health care in Pennsylvania


Health insurer Highmark is teaming-up with Quartet, a clinically-guided technology company improving the integration of behavioral and physical healthcare.

“Physical and mental health go hand-in-hand, but recent studies have highlighted difficulties in coordinating treatment of both,” Deborah Rice-Johnson, president of Highmark Health Plan, said in a statement. “Undiagnosed and untreated mental illness jeopardizes our members’ ability to care for their health, and can make it especially difficult for them to effectively manage chronic conditions. To help, Highmark is retooling its care management program to better identify and resolve any clinical, social and behavioral challenges that could potentially block members from receiving the care they need.”

As part of Highmark’s care management program, Quartet will help primary care physicians identify members who could benefit from behavioral health support and provide them with access to a referral network of specialists to schedule patient appointments. Furthermore, providers and members can also take advantage of Quartet’s supportive tools including telepsychiatry and online cognitive behavioral therapy.

So while Quartet is getting new clients with this deal, Highmark is looking to improve access to appropriate care for its members living with anxiety, depression and other mental health conditions. The program will roll out first in Western Pennsylvania.

Earlier this year, Quartet raised $40 million in its Series B from GV (formerly Google Ventures), with participation from Oak HC/FT, F-Prime Capital Partners, and Polaris Partners.