NewYork-Presbyterian uses the American Well SDK to launch an integrated telehealth offering

NYP OnDemand

Telehealth company American Well hasĀ teamed-up with NewYork-Presbyterian (NYP) to make online visits an integrated part of the health system’s digital health platform, NYP OnDemand. As a result, patients will be able to connect virtually with NYP’s expert physician network that includes ColumbiaDoctors, Weill Cornell Medicine’s Physician Organization, and NewYork-Presbyterian Medical Groups — all from the comfort of their home or while on the go.

“Affording convenient access to online visits is a critical component of our commitment to providing the highest quality care,” Peter Fleischut MD, chief innovation officer of NewYork-Presbyterian, said in a statement. “We’re excited to work with American Well to make this available to our patients, and as part of the overall NYP OnDemand experience.”

In contrast to other online doctor visit services that require a separate app or include unaffiliated doctors, NYP OnDemand visits for Digital Urgent Care and Follow-Up Visits are now an integrated part of the NewYork-Presbyterian digital experience. This is accomplished with the help of American Well’s telehealth mobile SDK that enables health systems to integrate telehealth capabilities into their existing offerings (apps included).

NYP OnDemand Digital Urgent Care and Virtual Visits are now available to patients in the NYC area, both through the NYP mobile app on iOS as well as the desktop web online.

“NewYork-Presbyterian had the vision to create a digital extension of the top-notch care for which they are so well known,” Dr. Roy Schoenberg, CEO and co-founder of American Well, said in a statement. “This is where our missions aligned; bringing the best healthcare online so that people can get more of the care they need, where they prefer to be – in their own home.”

NYP OnDemand was developed by NewYork-Presbyterian’s Innovation Center to deliver clinician- and consumer-facing solutions to enhance care delivery. The NYP OnDemand suite of online services includes: second opinions, emergency or urgent care visits, provider-to-provider consultations and virtual follow-up visits.