Jefferson Health taps Teladoc for its telehealth offering

Teladoc app

Teladoc is launching with Philadelphia-based Jefferson Health to support the health system’s “extensive telehealth needs.” The configurable solution from Teladoc, designed specifically for health systems, is now installed and live as a telehealth platform for Jefferson’s network of outpatient and inpatient care.

“Jefferson Health is committed to implementing the right technologies that will enhance the patient experience and deliver greater value, and the Teladoc platform for the provider market, which was specifically designed for large health systems to care for their own patients, is uniquely able to help us achieve this,” Judd E. Hollander, M.D., associate dean for strategic health initiatives, Sidney Kimmel Medical College at Thomas Jefferson University, said in a statement. “There is no doubt that telehealth will only continue to become more deeply rooted in the continuum of care, and we are working with Teladoc, an innovative partner, to continue to push the boundaries and support our success today and into the future.”

Jefferson’s telehealth program, JeffConnect, encompasses outpatient care, transitions in care and inpatient care. Its services connect patients with physicians through phone, tablet or computer, delivering real-time remote care and consultation. In addition, Jefferson is developing the National Academic Center for Telehealth (NACT) serving both as an academic enterprise to accompany Jefferson’s clinical and operational telehealth initiatives and as a regional, national and international hub for innovative research and educational initiatives using technology to improve health. With one of the most advanced telehealth programs in country, Jefferson is also embarking on training medical students and residents in telehealth.

“The team at Jefferson recognizes both the strength of our platform today and our roadmap for future innovation, and we look forward to a long-term relationship with them to support their comprehensive plans around care access and training in telehealth,” said Alan Roga, M.D., president, provider market, Teladoc.

Teladoc’s offering is touted as the only end-to-end telehealth solution uniquely architected for and licensed to providers. It delivers significant value to health systems with its highly configurable set of features including optimized workflows, reliable embedded video, and administrative tools such as data extraction and multiple user roles. Further, Teladoc has developed features to infuse best practices such as its multi-party video capability and its virtual waiting room that enables health systems to integrate their advertising and branding into the patient experience.