mPharma taps TytoCare to bring telehealth to pharmacies in Africa

The two companies have already seen success in improving healthcare access in remote communities throughout Ghana, Kenya, Uganda, Zambia, and Nigeria.

TytoCare

TytoCare is partnering with mPharma, a technology-driven healthcare company building Africa’s largest health management organization with a focus on making medications affordable and accessible to every African. The integration of the TytoCare solution into mPharma’s telehealth offerings enables pharmacies to provide patients with enhanced remote care through in-depth, physical examinations.

Why does it matter?

In Africa, community pharmacies play a central role in a patients’ primary care journey. Through the partnership with TytoCare, mPharma is reimagining the community pharmacy as more than just a place where patients fill prescriptions, but instead a virtual doctor’s office where they can conduct remote appointments with doctors and specialists they normally wouldn’t be able to access. TytoCare brings this vision one step further by enabling remote physical exams of the heart, skin, ears, throat, abdomen, and lungs, and measurement of heart rate and body temperature, allowing the doctors and specialists to gain the vital clinical data they require to monitor, diagnose, and treat patients remotely.

mPharma is using TytoCare’s TytoPro system, a turnkey telehealth solution that enables providers to transform remote locations such as pharmacies, schools, nursing homes, home care facilities, clinics, employee work sites, and urgent care facilities into connected care sites.

By using TytoCare, mPharma’s mutti pharmacy network has been able to reduce costs, improve community members’ access to doctors and specialists, and save patients the long wait times that are common in hospitals and clinics. On average patients can wait two to three hours to see a doctor at public hospitals and one hour in private hospitals. A recent mPharma survey revealed that over 90% of patients who visit the company’s mutti doctor locations have a virtual consultation with a doctor within 10 minutes. In the coming months mPharma plans to expand its mutti doctor locations, powered by TytoCare, across Africa.

On the record

“As a continent with a deficit of 2.4 million nurses and doctors, digital health solutions remain key in solving Africa’s primary healthcare challenges,” said Gregory Rockson, CEO and Co-Founder of mPharma. “Our partnership with TytoCare helps us bridge the gap in the primary healthcare space in Africa. We have seamlessly implemented our virtual doctor consultation program, mutti doctor, recording over 8,000 consultations across our partner mutti pharmacies since we launched last year. mPharma’s vision is to make affordable healthcare accessible to every African, with our primary care strategy focused on ensuring that community pharmacies become primary healthcare providers. Our TytoCare partnership allows us to leverage modern technology to offer life-saving care to hard-to-reach areas and people who need it most.”

“We’ve already seen great success in our partnership with mPharma, offering patients a robust, accessible, and affordable primary care experience through local pharmacies,” said Dedi Gilad, CEO and Co-Founder of TytoCare. “mPharma is reshaping healthcare in Africa and we’re proud to be their partner on this journey, enabling them to up the level of remote care they’re providing with comprehensive physical examinations during virtual visits. We look forward to our continued joint success and seeing more TytoPro systems in pharmacies across Africa.”

The context

Since the rollout of the partnership in June 2021, over 8,000 people have been examined and treated by mPharma using TytoCare’s platform, spanning 35 pharmacies across Ghana, Kenya, Uganda, Zambia, and Nigeria.