The other day, Apple’s App Store got another telemedicine app from Spruce Health. Like other similar services, Spruce is made to connect patients with board-certified physicians whenever they [patients] need it.
Each virtual visit costs $40, and the majority of this amount goes to the physician, according to Spruce Health’s CEO Ray Bradford.
At launch, Spruce is focusing on treating people with acne, which affect teenagers as well as half of all women in their 20s and 30s.
Spruce Health was founded last year, having raised $2 million in seed money from Kleiner Perkins Caufield & Byers, Baseline Ventures, and Cowboy Ventures.Apparently, the average wait time to get an appointment with a dermatologist is 30 days for an in-person visit. This in turn results in as many as 80% of acne sufferers never talking to one.
“There’s a lot of pent-up demand to see a dermatologist,” Bradford says.
Spruce starts by asking user to take a photo of an acne and send it along with other relevant medical information to one of Spruce’s board-certified dermatologist. Said doctor will respond within 24 hours with a personalized treatment plan, as well as an optional prescription (if needed). Moreover, the user can always refer to the app for exact aftercare instructions.
San Francisco-based Spruce says it worked closely with dermatologists to understand their workflows for treating patients with acne, and designed software to gets out of the way of the user experience, while making it easier for doctors to “do their thing.”
In addition to treating acne problems, Spruce intends to offer other types of virtual doctor consults in the future.
The company was founded last year, having raised $2 million in seed money from Kleiner Perkins Caufield & Byers, Baseline Ventures, and Cowboy Ventures.