Amwell: Our telehealth app is most popular; Teladoc: We are the biggest


American Well announced that its consumer-facing app Amwell is the #1 most downloaded telehealth app for the second year in a row, according to app analytics provider App Annie. Available as a free download for iPhone/iPad and Android users, the application allows users to see a U.S. board certified doctor by video, in less than three minutes on average.

“Amwell modernizes the delivery of healthcare by putting consumers at the center of their visit and placing the decision of when and where to see a doctor literally in the palm of their hand,” Dr. Roy Schoenberg, CEO and co-founder of American Well, said in a statement.

Meanwhile, with 575,000 remote visits last year, we have Teladoc saying they are larger than all three of its next biggest competitors combined.

In an interview with MobiHealthNews, the telehealth company’s CEO Jason Gorevic estimated that MDLive was its next closest rival with between 125,000 and 150,000 visits last year; American Well ranks third with 60,000 to 80,000 visits in 2015, while Doctor On Demand is in fourth place with less than 50,000 remote visits.

Teladoc had 575,000 remote visits last year, generating revenues of around $77 million.Also Gorevic used the recent JP Morgan Annual Healthcare Conference in San Francisco to share some preliminary figures, including Teladoc revenues for 2015 — between $77 and $77.5 million — which according to him, mark a 77 percent increase over 2014.

He also noted that Teladoc now has more than 6,000 customers, including employers, health plans, and healthcare providers. The company is now working with 26 health plans, and has a few new big-name employer customers to brag about, including Sony, Sprint, and Merck.

Gorevic added that he believes that Teladoc has served only 0.5 percent of the addressable market last year, leaving a ton of room for growth for all telehealth providers.