GreatCall Link Check-Ins gives caregivers peace of mind

GreatCall Link app

Most connected health solutions for seniors struggle to gain adoption because they tend to be too burdensome to use and can feel intrusive. GreatCall wants to tackle that issue with the new check-in feature for its Link app that gives caregivers peace of mind while providing early warning to health issues. Using simple yes/no questions, the application helps caregivers keep up with the family member’s wellbeing.

“We created Link Check-Ins to provide both simple, regular status updates as well as showing trends over time to identify issues before they become serious,” David Inns, CEO of GreatCall, said in a statement.

The feature allows the family caregiver to select check-ins from a list of five questions: 1) Did you take your medication today? 2) Do you feel good today? 3) Did you exercise today? 4) Did you get enough sleep last night? and 5) Have you eaten today? Also using the Link app, caregiver can schedule the type of question, frequency (daily, weekly or monthly) and the methods in which they want to be notified of any issues.

When a question appears on the older family member’s Jitterbug5 cell phone, he or she clicks yes or no, and the answer is delivered to the family caregiver’s smartphone, via the GreatCall Link app. If the answer (or lack of a response) suggest there is a problem, the caregiver is notified and if they do not confirm that they will handle the situation (or are not available), the issue is escalated to GreatCall’s 5Star agents that will get involved to ensure the family member is taken care of.

“The Check-Ins can alleviate some of this stress, and leave family phone calls for catching up on what matters, not just getting status updates. It helps family caregivers know what’s going on when they can’t be there in person,” Inns added.

In the other GreatCall news, the company is currently taking pre-orders for its Lively Wearable on crowdfunding website Indiegogo.