MDLIVE launches patient health monitoring for people living with chronic conditions

The new capability empowers MDLIVE virtual primary care providers to better support patients managing conditions like diabetes and heart disease.


Amid explosive demand for virtual primary care services, MDLIVE announced the first patient health monitoring program to give patients and the providers that care for them better insights into their daily health. This digital-first program aims to improve health outcomes for the millions of Americans living with chronic health conditions like diabetes, heart disease or high blood pressure.

How does it work?

Under guidance by MDLIVE providers, appropriate patients can track and report key biometrics such as blood pressure and glucose levels for their virtual primary care doctors to review with them during their visits.

The new monitoring program, which is available to all health plans offering MDLIVE primary care services to their customers, integrates into MDLIVE’s single, unified platform. MDLIVE plans to expand the program later in the year with the integration of digital devices that can transmit patient data automatically to the MDLIVE patient portal.

On the record

“Demand for virtual primary care has skyrocketed since we first launched it two years ago, and this new expansion allows us to better serve a greater number of Americans living with chronic conditions, delivering better health outcomes and lower costs that benefit both patients and their health plans,” said Dr. Cynthia Zelis, chief medical officer, MDLIVE. “Our new health monitoring program deepens the partnership between MDLIVE primary care providers and patients, giving them greater insights into the critical daily health data that can be an early indicator of a serious medical issue.”

The context

The launch of MDLIVE’s patient health monitoring program comes amid increasing consumer interest in virtual primary care and the growth in patients proactive self-monitoring of their health data. Consumer interest in monitoring health issues such as blood sugar and blood pressure nearly doubled between 2013 and 2020.