Cerner’s EHR gets American Well-powered telehealth capabilities

American Well app

Cerner is adding American Well’s virtual care technology to its EHR platform, the company has announced. As a result, providers will be able to manage the health and care of patients beyond the walls of the health system.

“Cerner and American Well share the belief that all aspects of health care delivery should be unified, continuous and patient-centered,” Don Bisbee, senior vice president at Cerner, said in a statement. “Together, we’re committed to developing a long-term strategy to align American Well’s telehealth technologies, services and programs to deliver an enhanced user experience within the Cerner EHR and ecosystem.”

The integrated EHR-telehealth solution will be available to current and future Cerner and American Well clients; it will allow patients to interact with doctors through Cerner’s HealtheLife patient engagement portal, which provides access to health information, provider messaging and broad interaction with care teams.

“Our alliance with Cerner and deep integration between the electronic health record and telehealth visit is one of the industry’s first,” Dr. Ido Schoenberg, chairman and CEO of American Well, said in a statement. “We look forward to a long-term, collaborative relationship of deploying advanced telehealth solutions that add greater value for our joint health system clients along with their patients and providers.”